Hair Salon Cancellation Policy

Location:	Hair & Spa

Cancellation Policy for Hair & Spa Appointments
Please arrive “on time” for your scheduled appointment

In order to ensure quality service and as a common courtesy to the next Member’s booking, we may adjust or cancel your booking if you arrive more than 15 minutes after your scheduled appointment.

In the event that a Member fails to cancel an appointment or is a no-show on three consecutive occasions; that Member will be asked to make an appointment at the Spa Reception only on the day they require hair and spa treatments.

We thank you for your understanding and cooperation.